We deliver digital products instantly. To ensure fairness and protect our content, we generally do not accept cancellations once a download link has been issued.
1. Refund Eligibility
Refunds may be considered in the following situations:
- Duplicate payment (accidental multiple charges).
- Technical issue preventing access despite support attempts.
- Incorrect charge amount due to a billing error.
2. How to Request a Refund
Email: itsprathambusiness@gmail.com with your order/payment ID, purchase date, and a brief description of the issue. We aim to respond within 2 business days.
3. Non‑Refundable Cases
- Change of mind after successful download.
- Issues unrelated to product access (for example, personal preference).
4. Processing Time
In case of any refund is approved it will take 5 to 7 business days to get credited to your original payment method.